Frequently Asked Questions

How long will my order take to arrive?

UK Standard delivery takes 2-4 working days after a 1-2 day processing period. Express options are available at checkout.

Do you ship internationally?

Yes, we ship to select international destinations. Shipping costs and delivery times will be calculated at checkout based on your location.

What is your return policy?

We accept returns within 14 days of delivery for unused items in their original condition with tags attached. Please see our full Return & Exchange Policy for details.

How should I care for my Cavell Row garments?

To ensure the longevity of your clothing, we recommend following the specific care instructions on the label inside each garment. Generally, we advise washing on a cool, gentle cycle and avoiding tumble drying where possible.

Can I change or cancel my order?

We process orders quickly! If you need to make a change, please contact us immediately at support@cavellrow.co.uk. We can only amend or cancel orders before they have been dispatched.